AI Business Plan Generator

Privacy Policy

Last Updated on 02 February 2024

Introduction

Welcome to PrometAI, Inc. ("PrometAI," "we," "us," or "our"). Your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we may collect from you or that you may provide when you visit our website, use our application, or engage with our services (collectively, "Services"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

At PrometAI, we understand the value of your personal and business information and are committed to protecting it through our compliance with this policy. This policy applies to information we collect:

  • On our website and through our application.
  • In email, text, and other electronic messages between you and PrometAI.
  • Through mobile and desktop applications you download from our website, which provide dedicated non-browser-based interaction between you and our website.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by PrometAI or any third party; or
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using our Services, you agree to this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Services. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information Collection

PrometAI is dedicated to transparency in our operations, especially regarding the collection of information from our users. We collect several types of information for various purposes to provide and improve our Services to you. The information we collect falls into two categories: Personal Identification Information and Non-Personal Identification Information.

Personal Identification Information: This type of information identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a specific individual or household. We may collect Personal Identification Information from you in various ways, including, but not limited to, when you:

  • Register on our site or use our application.
  • Subscribe to a newsletter, fill out a form, or enter information on our site.
  • Provide us with feedback on our products or services.

The information collected may include your name, email address, phone number, and any other details you provide to us directly.

Non-Personal Identification Information: We may collect non-personally identifiable information about you whenever you interact with our Services. This information may include:

  • The browser name and technical information about your means of connection to our Services, such as the operating system and the Internet service providers utilized.
  • Other similar information that does not identify any individual, such as usage data and analytics that help us understand how our users interact with the Services.

Methods of Information Collection: We collect information:

  • Directly from you: When you provide it to us, for example, by filling out forms or registering on our site.
  • Automatically as you navigate through the site: Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
  • From third parties: For example, our business partners and service providers who assist in operating our Services and conducting our business.

Understanding the types of information we collect and how we collect it is crucial for you to make informed decisions about your interaction with our Services. We use this information to tailor our Services to your needs, improve our website and offerings, and communicate with you effectively.

Use of Information

The information we collect is used in various ways to provide and improve our Services, ensuring an efficient, personalized, and user-centric experience. Specifically, PrometAI uses the information we collect for the following purposes:

Service Provision and Maintenance: To operate and maintain our Services, including to enable your access to and use of our platform's features such as business plan generation and valuation tools.

Customer Support: To provide customer support and respond to your inquiries, comments, and suggestions. This may include using your information to address technical issues, service problems, or support needs to ensure the optimal performance of our Services.

Enhancements and Updates: To inform you about changes to our Services, new products, and updates. This includes sending you technical notices, updates, security alerts, and administrative messages.

Personalization: To personalize your experience on our platform by presenting tailored content and options based on your past activities, preferences, and user profile.

Communication: To communicate with you about promotions, upcoming events, and other news about products and services offered by PrometAI and our selected partners, in accordance with your communication preferences.

Research and Development: To engage in research and development activities aimed at improving our Services, developing new products or features, and ensuring the relevance and innovation of our offerings. This may include analyzing usage trends and patterns to enhance user experience.

Security: To enhance the security and integrity of our Services, including the prevention of fraud, unauthorized access, and other misuse of our platform and its features.

Legal Compliance: To comply with applicable laws and regulations, respond to lawful requests for information from government authorities, and as necessary to protect the rights, privacy, safety, or property of PrometAI, our users, and the public.

Analytics and Performance Monitoring: To assess the performance of our Services, monitor user engagement and activity, and for other analytical purposes to help us understand how our platform is being used and how it can be improved.

PrometAI is committed to using the information collected solely for the purposes outlined above and in accordance with this Privacy Policy. We strive to use your information to enhance and personalize your experience on our platform, improve our services, and communicate with you in a meaningful way.

Information Sharing and Disclosure

At PrometAI, we value the trust you place in us by sharing your personal and business information. Our policy is to maintain the confidentiality of the information you provide to us and use it only in ways consistent with your expectations. Below are the circumstances under which we might share or disclose your information:

With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, and auditing services. These service providers are given access to your information only as is reasonably necessary to provide the services under confidential terms.

For Legal Requirements and Protection of Our Services: We may disclose your information if we believe it is necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request.
  • Enforce our Terms and Conditions, including investigation of potential violations.
  • Detect, prevent, or otherwise address fraud, security, or technical issues.
  • Protect against harm to the rights, property, or safety of PrometAI, our users, or the public as required or permitted by law.

In Business Transfers: If PrometAI is involved in a merger, acquisition, sale of assets, bankruptcy, or reorganization, your information may be sold or transferred as part of that transaction. The promises in this Privacy Policy will apply to your information as transferred to the new entity.

With Your Consent: Apart from the reasons identified above, we may request your permission to share your personal information for a specific purpose. We will notify you and rely on your consent before sharing.

Aggregated or De-Identified Data: We may share aggregated or de-identified information, which cannot reasonably be used to identify you. For example, we may share aggregated user statistics or de-identified information with our partners or others for business or research purposes.

PrometAI does not sell, rent, or trade your personal identification information to third parties. We are committed to maintaining your trust and believe in being transparent about how your information is used and shared.

Data Security

At PrometAI, we take the security of your data very seriously and are committed to protecting the personal information you share with us. We employ a variety of security measures designed to maintain the safety and integrity of your information and to protect it from unauthorized access, alteration, disclosure, or destruction.

Security Measures: Our security measures include, but are not limited to, the following practices:

  • Access Controls: We implement access controls to ensure that only authorized personnel have access to your personal information. Our employees are subject to confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
  • Secure Infrastructure: Our infrastructure is designed to provide a secure environment for your data. We utilize reputable hosting services known for their security standards and constantly update our systems to protect against known vulnerabilities.
  • Regular Audits: We conduct regular reviews of our data collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems.

Data Breach Procedures: In the unlikely event of a data breach, we have procedures in place to respond promptly and effectively. We will notify affected individuals and any applicable regulators in accordance with legal requirements, providing details of the breach and any actions taken to address it.

User Responsibility: While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We encourage you to take steps to protect your personal information online, including choosing strong passwords, keeping your software up to date, and being cautious about the information you share online.

Updates to Our Security Practices: As technologies evolve, we may update our security practices to adopt new methods of protecting your information. We recommend that you review this section periodically for the latest information on our privacy practices.

Please understand that the security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

User Rights and Choices

PrometAI recognizes and respects your rights regarding your personal information. We are committed to ensuring that you remain in control of your data. Below are the rights you have in relation to the personal information we hold about you:

Right to Access: You have the right to request access to the personal information we hold about you. This allows you to receive a copy of the personal data we have about you and to check that we are lawfully processing it.

Right to Correction: You have the right to request that any incomplete or inaccurate information we hold about you is corrected.

Right to Erasure: In certain circumstances, you have the right to request the deletion or removal of personal information where there is no compelling reason for its continued processing.

Right to Restrict Processing: You have the right to request that we suspend the processing of your personal information, for example, if you want us to establish its accuracy or the reason for processing it.

Right to Data Portability: You have the right to request the transfer of your personal information to another party in a structured, commonly used, machine-readable format.

Right to Object: You have the right to object to the processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.

Right to Withdraw Consent: Where the processing of your personal information is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

Right to Complain: You have the right to lodge a complaint with a supervisory authority responsible for data protection if you believe that our processing of your personal information infringes data protection laws.

Exercising Your Rights: To exercise any of these rights, please contact us using the contact information provided in the [Contact Information] section of this policy. We may need to verify your identity before responding to your request, which is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it.

Please note that some of these rights may be limited where we have an overriding interest or legal obligation to continue to process the data or where data may be exempt from disclosure due to reasons of public interest or data protection.

International Data Transfers

PrometAI operates globally, which means your personal information may be processed and stored in countries other than the one in which it was collected. This section explains our practices and your rights regarding the international transfer of your data.

Transfer Mechanisms: When we transfer your personal information internationally, we do so in compliance with applicable data protection laws. We implement safeguards such as standard contractual clauses approved by the European Commission or rely on a service provider's Privacy Shield certification, where applicable, to ensure that your information is protected with a similar level of security as it would be within your home country.

Data Hosting and Processing Locations: Our primary data hosting and processing facilities are situated in East US 2. However, we may also work with third-party service providers and partners that operate in other global locations. We take steps to ensure that any such transfers comply with applicable data protection laws and that your information remains protected.

User Consent: By using our services, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection rules than those of your country.

Rights and Protections: We are committed to ensuring that your rights are protected during international transfers of your personal data. You have the right to inquire about the safeguards we have in place for transferring your personal information outside of your jurisdiction.

If you have any questions or concerns about our international data transfer practices, please contact us using the information provided in the Contact Information section of this policy. We are committed to addressing any inquiries or concerns about your privacy and our data transfer practices promptly.

Changes to the Privacy Policy

PrometAI is committed to protecting the privacy of children. Our services are not designed for, intended to attract, or directed towards children under the age of 16. We do not knowingly collect or solicit personal information from anyone under the age of 16 or knowingly allow such persons to register for our services.

Age Limitations: In the event that we learn that we have collected personal information from a child under age 16 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us using the information provided in the Contact Information section.

Parental Consent: For jurisdictions that require parental consent for collecting personal information from children below the specified age (which may vary from country to country), PrometAI will adopt appropriate procedures to comply with such laws, including obtaining verifiable parental consent before collecting, using, or disclosing personal information from children.

Information for Parents and Guardians: We encourage parents and guardians to take an active role in their children's online activities and interests. If you are a parent or guardian and are concerned about your child's use of our services, please contact us using the contact details provided in the Contact Information section.

By using our services, you affirm that you are at least 16 years of age, or that you are a parent or guardian giving consent for your child under 16 to use our services.

Contact Information

If you have any questions, concerns, or comments about our Privacy Policy, your personal information, our use and disclosure practices, or your consent choices, please contact us at:

  • Email: info@prometai.app
  • Phone: +1 727 625 4373
  • Mailing Address: PrometAI, Inc., 3 Germay Drive, Suite 1218, Wilmington, DE 19804, USA

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. We take every privacy concern seriously and will consider all reasonable efforts to resolve your concerns effectively.