AI Business Plan Generator

Terms and Conditions

Last Updated on 02 February 2024


Welcome to PrometAI, Inc. ("PrometAI," "we," "us," or "our"), a cutting-edge platform designed to transform the way entrepreneurs and startup founders approach the critical tasks of preparing Business Plans and Valuation materials. Located at 3 Germay Drive, Suite 1218, Wilmington, DE 19804, US, PrometAI leverages the power of artificial intelligence to provide a user-friendly, AI-driven co-pilot that simplifies and enhances the process of creating comprehensive business plans and valuation documents.

Our service is tailored to support your entrepreneurial journey by offering an innovative solution that integrates industry best practices and expert insights, enabling you to create exceptional business plans with minimal effort. Whether you are presenting to investors, financial institutions, or planning your business strategy, PrometAI is committed to empowering you with a tool that not only aids in document creation but also serves as a roadmap to your venture's success.

These Terms and Conditions ("Terms") govern your use of the PrometAI website, services, and associated content (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms and any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the Service, including, without limitation, users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms carefully before accessing or using our Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Acceptance of Terms

By accessing, browsing, or otherwise using the PrometAI website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and to comply with all applicable laws and regulations. This agreement forms a legally binding contract between you and PrometAI, Inc. regarding your use of the Service. If you are using the Service on behalf of an organization or entity, you represent and warrant that you have the authority to bind that organization to these Terms and you agree to be bound by these Terms on behalf of that organization.

Your use of the Service is also subject to any additional terms, conditions, and policies that we may post on our website or provide to you from time to time, including, but not limited to, our Privacy Policy. These additional terms are incorporated by reference into these Terms and form part of your agreement with us.

If you do not agree with any part of these Terms, or you do not have the authority to bind your organization or entity, you must not use or access the Service. We reserve the right to modify or replace these Terms at any time at our sole discretion. It is your responsibility to check these Terms periodically for changes. Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

Please review the rest of these Terms and Conditions carefully before using the Service, as they contain important information about your rights and obligations.

Description of Services

PrometAI provides an innovative platform designed to assist entrepreneurs and startup founders in the creation of business plans and valuation materials. Our services are built upon advanced artificial intelligence technology that guides users through the process of drafting detailed, professional, and comprehensive business documents with ease and precision.

Business Plan & Valuation Feature: At the core of our offerings is the Business Plan & Valuation Feature, which enables users to transform their business ideas into structured and actionable plans. This feature simplifies the traditionally complex process of business plan creation by providing tailored suggestions, industry-specific best practices, and expert insights. Users are required to provide minimal initial input, after which our AI-driven system generates a draft that encompasses essential elements of a business plan, including but not limited to market analysis, business strategy, operational plan, and financial projections.

Customization and Amendments: Understanding the unique nature of each business, PrometAI allows users to extensively customize and amend the AI-generated materials. This ensures that the final output not only aligns with the AI's recommendations but also reflects the user's vision, goals, and specific requirements.

Enterprise Solutions: For organizations seeking more tailored services, PrometAI offers Enterprise Solutions. This segment of our service caters to businesses looking for personalized AI-driven financial analysis, business planning, and consultation services. Our Enterprise Solutions are designed to meet the specific needs of larger or more complex organizations, providing them with customized tools, dedicated support, and consultancy from experienced professionals.

Subscription Plans: PrometAI offers various subscription plans to suit the diverse needs of our users. Our "Free Forever" plan provides basic access to our platform, allowing users to create business plans and valuation materials with limited features. For users requiring more advanced capabilities, we offer paid subscription plans that include additional features such as access to more templates, increased generation limits, and consultancy services with professional advisers.

It is important to note that while PrometAI strives to provide accurate and useful information, the outcomes generated by our AI-driven platform are based on the input provided by users and general industry practices. As such, users are encouraged to review and customize their documents to ensure they meet their specific needs and goals.

Please be aware that our services are subject to change, enhancement, or discontinuation at any time without prior notice. We are committed to continuous improvement and may introduce new features, adjust existing services, or retire features as we deem necessary.

By using PrometAI's services, you acknowledge and agree to these terms, and understand the scope and limitations of the services provided.

User Account and Registration

To access and use certain features of PrometAI's services, you may be required to create an account. The account registration process involves providing us with current, complete, and accurate information as prompted by the registration form, which may include your name, email address, company affiliation, and any other information deemed necessary by PrometAI.

Account Creation: Upon completing the registration process, you will create a username and password that will serve as your credentials for accessing your account. It is your responsibility to maintain the confidentiality of your password and account information. You are also responsible for all activities that occur under your account, including safeguarding against unauthorized use of your credentials.

Account Security: You agree to (a) immediately notify PrometAI of any unauthorized use of your account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. PrometAI will not be liable for any loss or damage arising from your failure to comply with this section.

Accuracy of Information: You commit to providing accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. PrometAI reserves the right to suspend or terminate accounts that contain information that is outdated, incomplete, or inaccurate.

Account Responsibilities: Users are solely responsible for the activities that occur on their accounts and for maintaining the security and confidentiality of their login information. Users must not share account details with others or allow others to access or use their account.

Account Usage: The use of your account must be in compliance with these Terms and Conditions and all applicable laws, rules, and regulations. Any misuse or unauthorized use of your account may result in immediate suspension or termination of your account and access to PrometAI's services.

Account Termination: You have the right to terminate your account at any time by following the instructions on the PrometAI website. Upon termination, your account will be deactivated, and you may lose access to the services and any data associated with your account. PrometAI reserves the right to terminate or suspend your account and your access to the services at any time, without notice, for any reason, including but not limited to breach of these Terms and Conditions.

By registering for an account with PrometAI, you agree to be bound by these Terms and Conditions and to use your account in accordance with these terms and all applicable laws and regulations.

User-Generated Content and Confidentiality

At PrometAI, we understand the importance of confidentiality and the sensitive nature of the business plans and materials you create using our services. Our commitment to protecting your intellectual property and confidential information is paramount.

Ownership and Confidentiality: While you retain ownership of the content you create on PrometAI, including business plans, text, images, and other materials ("User-Generated Content"), we recognize the confidential and sensitive nature of this information. We commit to maintaining the confidentiality of your business ideas and plans and will not disclose, disseminate, or use your User-Generated Content for any purpose outside of improving our services and providing you with tailored support, except as explicitly authorized by you.

Use of Content for Service Improvement: We may use the information and data you provide in a de-identified and aggregated form for the purpose of improving our services, developing new features, and ensuring the best possible user experience. This means your individual data will not be identifiable or traceable back to you or your business.

Security Measures: PrometAI implements robust security measures to protect your User-Generated Content against unauthorized access, disclosure, or alteration. We employ industry-standard encryption and security protocols to ensure that your confidential information remains secure within our platform.

Limited Access: Access to your confidential User-Generated Content is strictly limited to authorized PrometAI personnel who are bound by confidentiality obligations and need to access the information to perform their job functions, such as providing support and developing improvements to our services.

User Control and Responsibility: We provide you with control over your User-Generated Content, including privacy settings that allow you to manage who can view or access your business plans and materials. We encourage you to use these tools to protect your confidential information and remind you to be cautious about sharing sensitive details that could compromise your business's competitive advantage.

No Public Disclosure: PrometAI will not publicly disclose, share, or distribute your business plans or any confidential User-Generated Content without your explicit consent. Any sharing of your content with third parties, such as for providing integrations or additional services you opt into, will be conducted in strict adherence to our Privacy Policy and with your prior consent.

By using PrometAI's services, you acknowledge and agree to these terms regarding User-Generated Content and confidentiality. We are committed to earning and maintaining your trust by protecting your business's most valuable assets.

Given the current features of PrometAI and your requirements for user confidentiality, here's a revised version of the "User-Generated Content" section that emphasizes the platform's commitment to privacy and confidentiality, especially regarding business plans and sensitive information:

User-Generated Content

At PrometAI, we understand the importance of confidentiality and privacy for your business ideas and plans. While using our services, you may create, upload, submit, distribute, or post content, including but not limited to business plans, text, images, information, data, and other materials ("User-Generated Content"). We are committed to ensuring the privacy and security of your User-Generated Content with the following terms:

Confidentiality Commitment: We recognize that your business plans and related materials may contain sensitive and confidential information. PrometAI is dedicated to maintaining the confidentiality of such information. We will not disseminate, publish, or disclose your business plans or any confidential information contained within them without your explicit consent, except as required by law or as necessary to provide you with our services.

Use of Information: The information you provide in your business plans will be used solely for the purpose of delivering and improving our services. This includes enhancing the AI-driven features, providing personalized assistance, and ensuring the platform meets your business planning needs. We will not use your business plans or any confidential information for any unrelated purposes or outside the scope of our services.

Sharing Feature: We understand that collaboration and sharing are essential aspects of business planning. Our platform includes a share button on each business plan, allowing you to share your business plans with individuals or entities of your choice. Please be mindful when using this feature, as sharing your business plan will make the content accessible to the recipients you select. We encourage you to use this feature judiciously, especially with sensitive or confidential information.

Responsibility for Content: While we commit to maintaining the confidentiality of your information, it is also important for you to manage and protect your User-Generated Content. You retain all rights to, and are solely responsible for, the User-Generated Content you create on PrometAI. Ensure that you do not inadvertently share confidential or sensitive information beyond your intended audience.

Security Measures: Although we are currently developing more advanced encryption and privacy settings, we have implemented industry-standard security measures to protect your User-Generated Content against unauthorized access and disclosure. As we enhance our platform, we will continue to update and strengthen our security protocols.

By using PrometAI's services, you acknowledge and agree to these terms regarding User-Generated Content. Our commitment to maintaining the confidentiality and integrity of your business plans is paramount, and we strive to provide a secure and reliable platform for all your business planning needs.

Intellectual Property Rights

PrometAI respects the intellectual property rights of all its users and expects the same in return. Our platform is designed as a tool for generating, refining, and sharing business plans and related materials, and we recognize the importance of protecting the intellectual property inherent in these activities.

User Content: You, as a user of PrometAI, retain all rights to the User-Generated Content you create on our platform. This includes any business plans, texts, images, and other materials you produce. PrometAI does not claim ownership of your content; however, by using our service, you grant us a limited, non-exclusive, royalty-free license to access, use, reproduce, modify, and display your content solely for the purposes of providing and improving our services to you.

PrometAI Content: All rights, title, and interest in and to the PrometAI service, including the website, software, logos, and all other elements thereof, are and will remain the exclusive property of PrometAI, Inc. and its licensors. Except as expressly permitted by these Terms, you may not use, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, broadcast, or otherwise exploit the PrometAI service or content.

Copyright Infringement: We take copyright infringement seriously and have a policy of terminating the accounts of repeat infringers in accordance with applicable law. If you believe that any content on PrometAI infringes upon your copyright or the copyright of someone you represent, please notify us, and we will take appropriate action.

Feedback: We welcome and encourage feedback, comments, and suggestions for improvements to the PrometAI service ("Feedback"). You understand and agree that any Feedback you provide is given voluntarily and PrometAI will be free to use, disclose, reproduce, license, or otherwise distribute, and exploit the Feedback provided to it as it sees fit, without obligation or restriction of any kind.

By using PrometAI's services, you acknowledge and agree to respect the intellectual property rights of others and to be bound by the terms regarding intellectual property as outlined in this section.

Use Restrictions

PrometAI is committed to providing a professional, respectful, and law-abiding environment for all its users. To maintain the integrity and security of our services, and to ensure that our platform is used in a manner consistent with the intended purposes, we require our users to adhere to the following use restrictions:

Unlawful Activities: Users shall not use PrometAI for any unlawful purposes or in furtherance of illegal activities. This includes, but is not limited to, infringement on intellectual property rights, fraud, phishing, money laundering, or promoting hate crimes.

Security Violations: Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the service is strictly prohibited. This includes any form of hacking, unauthorized access, or circumvention of any authentication or security measures.

Abuse and Misuse: Users must not upload, distribute, or otherwise make available any content that contains viruses, corrupted data, or any other harmful, disruptive, or destructive files or code. Users should not engage in activities that interfere with or disrupt the access of other users to the service.

Spam and Unsolicited Communications: The distribution of unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation through PrometAI's platform is not allowed.

Misrepresentation: Users should not impersonate another person or entity, misrepresent their affiliation with a person or entity, or use the service in a manner that conceals their identity for misleading, deceptive, or fraudulent purposes.

Harmful or Offensive Content: Creating, uploading, or distributing content that is defamatory, obscene, pornographic, vulgar, offensive, aggressive, or otherwise inappropriate as determined by PrometAI in its sole discretion is prohibited. This includes content that promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group.

Reverse Engineering: Users are not permitted to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying ideas or algorithms of any part of the service, except to the extent applicable laws specifically prohibit such restriction.

Overburdening Resources: Users must not perform actions that place an unreasonable or disproportionately large load on PrometAI's infrastructure, including but not limited to denial of service attacks or other attempts to impair the functionality of the service.

By using PrometAI, you agree to comply with these use restrictions and acknowledge that violating them may result in the suspension or termination of your account and access to the service, legal action against you, and the disclosure of information necessary to satisfy any law, regulation, legal process, or governmental request.

PrometAI reserves the right to investigate and prosecute violations of any of the above, including intellectual property rights infringement and service security issues, to the fullest extent of the law. We may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms.

Privacy Policy

At PrometAI, we deeply value your privacy and are committed to protecting your personal information. Our Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard the information you provide to us through the use of our services and your rights concerning that information.

Information Collection and Use: We collect information that you voluntarily provide to us, including but not limited to your name, email address, and any other information you choose to provide in your business plans. We use this information to operate, maintain, and provide to you the features and functionality of the service, to communicate with you, and to personalize your experience.

Data Sharing and Disclosure: We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may also disclose your information when we believe disclosure is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Data Security: While no online service can guarantee absolute security, we are committed to implementing and maintaining reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, to protect it from unauthorized access, destruction, use, modification, or disclosure.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

User Rights: You have certain rights regarding the personal information we hold about you, including the right to access, correct, or request the deletion of your personal data. Our full Privacy Policy provides detailed information about how you can exercise these rights.

Consent and Changes to the Privacy Policy: By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy. We reserve the right to update or change our Privacy Policy at any time, and we will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the service after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

For a more detailed explanation of our practices and policies related to the protection of your personal information, please review our full Privacy Policy [link to the full Privacy Policy].

Enterprise Solutions

PrometAI offers tailored Enterprise Solutions designed to meet the specific needs of larger organizations or those requiring bespoke AI-driven financial and business planning services. Our Enterprise Solutions are crafted to provide enhanced functionality, dedicated support, and customization options that align with your organization's unique requirements.

Customized Services: Our Enterprise Solutions can include, but are not limited to, custom template creation, advanced analytics, integration with existing enterprise systems, and access to a wider range of industry-specific insights. We work closely with our enterprise clients to understand their needs and develop a package that delivers the most value.

Dedicated Support: Enterprise clients benefit from a higher level of support, including a dedicated account manager, priority customer service, and access to a team of professional advisers who can provide expert guidance on business planning and valuation.

Consultation and Training: We offer consultation sessions and training programs to ensure that your team can fully leverage the capabilities of PrometAI. These sessions can be customized to the skill level and needs of your staff.

Data Security and Compliance: Recognizing the importance of data security and regulatory compliance for enterprise clients, PrometAI commits to adhering to industry-standard security practices and regulations relevant to your business. We are prepared to work with you to ensure that our service meets your internal compliance and security standards.

Contractual Arrangements: Enterprise Solutions are subject to separate contractual arrangements that detail the scope of services, pricing, payment terms, confidentiality obligations, and any other terms specific to the provision of these customized services. These contracts are negotiated on a case-by-case basis to ensure mutual agreement and understanding.

Service Level Agreements (SLAs): Our Enterprise Solutions come with Service Level Agreements (SLAs) that define the expected performance and availability levels of the service, response times for support inquiries, and remedies or compensations in case of service failures.

Scalability and Flexibility: We understand that enterprise needs may change over time. Our solutions are designed to be scalable and flexible, allowing for adjustments in services, features, and user capacity as your business evolves.

By engaging with PrometAI's Enterprise Solutions, you agree to the terms outlined in the separate contractual arrangement, which will govern the provision of customized services to your organization. Our aim is to provide a partnership that enhances your business planning capabilities and supports your strategic objectives.


PrometAI provides an AI-driven platform designed to assist users in creating business plans and valuation materials. While we strive for accuracy and excellence in our services, it's important for users to understand the nature and limitations of our platform:

No Guarantee of Accuracy: The information, recommendations, and guidance provided by PrometAI, including AI-generated content, are based on algorithms, data, and industry standards. While we endeavor to provide useful and accurate information, we cannot guarantee the completeness, accuracy, or reliability of any content produced by our platform. Users are responsible for reviewing, validating, and customizing their business plans and valuation materials to ensure they meet their specific needs and objectives.

General Information Only: The content and services provided by PrometAI are intended for general informational purposes only and should not be considered as professional, legal, financial, or investment advice. Users should consult with qualified professionals for advice tailored to their particular circumstances.

No Guarantee of Results: The use of PrometAI's services does not guarantee any specific outcomes, including but not limited to securing funding, successful business operations, or profitability. Decisions based on information provided by our platform are the sole responsibility of the user.

Third-Party Resources: PrometAI may provide links to third-party websites or resources. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that PrometAI shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

As-Is and As-Available Basis: Our service is provided on an "as is" and "as available" basis. PrometAI and its affiliates, officers, employees, agents, partners, and licensors expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability: In no event will PrometAI, its affiliates, officers, employees, agents, partners, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

By using PrometAI, you acknowledge and agree to these disclaimers and assume all risks associated with the use of our platform and the reliance on any information it provides.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event will PrometAI, Inc., its affiliates, officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose.

PrometAI does not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the PrometAI service or any hyperlinked website or service, and PrometAI will not be a party to or in any way monitor any transaction between you and third-party providers of products or services.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


PrometAI reserves the right to terminate or suspend your account and access to the services at any time, with or without cause, with or without notice, effective immediately. Termination or suspension may occur for various reasons, including but not limited to breaches or violations of the Terms and Conditions or other incorporated agreements or guidelines, requests by law enforcement or other government agencies, discontinuance or material modification of the services, unexpected technical or security issues or problems, extended periods of inactivity, and/or nonpayment of any fees owed by you in connection with the services.

User-Initiated Termination: You may terminate your account and discontinue your use of the services at any time. To terminate your account, please follow the instructions on the PrometAI platform or contact our customer support for assistance. Upon termination, your right to use the services will immediately cease, and any data or content stored in your account may no longer be accessible by you.

Consequences of Termination: Upon termination of your account by you or by PrometAI:

  • All your rights granted under these Terms will immediately cease.
  • All outstanding fees owed by you to PrometAI will immediately become due and payable.
  • Your account and its associated data, including User-Generated Content, may be deleted, subject to any legal requirements for the retention of such information.

Survival: Certain provisions of these Terms and Conditions shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

No Liability: PrometAI shall not be liable to you or any third party for any termination of your access to the services or deletion of your account or content. PrometAI's decision to terminate an account will be made at its sole discretion and PrometAI is not obligated to provide an explanation for the termination.

Refunds: In the event of termination, PrometAI will not be obligated to provide any refunds or credits for any unused time on a subscription, any license or subscription fees for any portion of the services, or any content or data associated with your account.

We recommend that you save copies of any content you value before terminating your account, as PrometAI may not be able to provide you with access to your User-Generated Content after termination.

By agreeing to these Terms and Conditions, you acknowledge and agree to the termination policy as described above. If you have any questions about the termination of an account or the services, please contact our customer support team for further assistance.

Amendments to Terms

PrometAI reserves the right, at its sole discretion, to modify or replace these Terms at any time. When we make changes to the Terms, we will post the revised Terms on our website and update the "Last Updated" date at the top of the Terms. We may also, in our discretion, choose to notify you of such changes via email or other direct communication to your registered account, or through a prominent notice on our service.

Review of Changes: It is your responsibility to check our website periodically for changes to these Terms. Your continued use of or access to our service following the posting of any changes to these Terms constitutes acceptance of those changes.

Substantial Changes: In the case of substantial changes to the Terms, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a substantial change will be determined at our sole discretion.

Acceptance of Changes: By continuing to access or use our services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the service.

Communication: We encourage you to review the Terms regularly to ensure you are updated as to any changes. If you have any questions about the Terms and Conditions, please contact us at the contact information provided on our website.

We understand that changes to the Terms may affect your use of our services, and we aim to be transparent and fair in our practices. Your feedback and concerns regarding any changes are important to us, and we welcome your input at any time.

Governing Law and Jurisdiction

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any legal action or proceeding relating to your access to, or use of, the Service or these Terms shall be instituted in the state or federal courts located in Wilmington, Delaware. You and PrometAI agree to submit to the jurisdiction of, and agree that venue is proper in, these courts in any such legal action or proceeding.

This section does not affect any statutory rights that you are entitled to as a consumer. You may have the right to bring a claim in your local jurisdiction or the jurisdiction where you reside. For European Union customers, mandatory provisions of the law of the country where you reside will also apply to these Terms.

By using PrometAI's services, you consent to the exclusive jurisdiction and venue of the courts located in Wilmington, Delaware for any disputes arising out of or relating to these Terms or the services provided by PrometAI.

Contact Information

Your feedback, questions, and concerns are important to us. If you need to contact PrometAI for any reason related to these Terms and Conditions, our services, or any other inquiries, please use the following contact details:

  • Address: PrometAI, Inc., 3 Germay Drive, Suite 1218, Wilmington, DE 19804, USA
  • Phone: +1 302 574 6727
  • Email:

Our customer support team is available during standard business hours and is dedicated to providing timely and helpful responses to all inquiries. Whether you require assistance with your account, need more information about our services, or wish to provide feedback, we are here to help.

For specific inquiries related to legal matters, privacy concerns, or intellectual property issues, please direct your correspondence to the appropriate department or contact person mentioned above, ensuring that your communication is clearly marked as such.

We strive to ensure that your experience with PrometAI is positive and rewarding. Do not hesitate to reach out to us with any questions or concerns you may have.


Entire Agreement: These Terms, together with the Privacy Policy and any other legal notices published by PrometAI on the website, shall constitute the entire agreement between you and PrometAI concerning the service. They supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written, between the parties regarding the subject matter contained herein.

Severability: If any provision of these Terms is deemed invalid or unenforceable by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.

No Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and PrometAI's failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without PrometAI's prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. PrometAI may assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

Force Majeure: PrometAI shall not be liable for any failure to perform its obligations hereunder where the failure results from any cause beyond PrometAI's reasonable control, including, without limitation, mechanical, electronic, or communications failure or degradation.

Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect.

Notices: Any notices or other communications provided by PrometAI under these Terms, including those regarding modifications to these Terms, will be given: (i) by PrometAI via email; or (ii) by posting to the service. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.

Third-Party Beneficiaries: There are no third-party beneficiaries intended under these Terms. Nothing in these Terms is intended nor shall it be interpreted to provide or create any third-party beneficiary rights or any other rights of any kind in any client, customer, affiliate, or any party that is not a party to these Terms or compensate any third party for any losses, damages, or claims.

By using the PrometAI service, you acknowledge that you have read, understood, and agree to be bound by these Miscellaneous provisions, which are an integral part of the PrometAI Terms and Conditions.